SOC Support Analyst – Cyber Security

SOC Support Analyst – Cyber Security

Location: London

Type: Permanent, Full-Time

Working Pattern: Hybrid – 3 days onsite and 2 days WFH

Salary: £30,000–£36,000 per annum

About the Role
A London-based managed service provider is seeking a Tier 1 SOC Support Analyst to join its growing service desk team. This role is ideal for someone with at least one year of experience in a similar role, looking to enhance their skills in a dynamic environment.

You’ll monitor systems, address alerts, and prioritise threats to ensure effective incident management, supporting the organisation and its clients against cyber risks while delivering exceptional customer service.

Key Responsibilities

• Act as the first line of defence for cyber security incidents.
• Assess, prioritise, and escalate potential threats while mitigating risks based on playbooks.
• Maintain clear reporting and communication during incidents with clients and third-party providers.
• Support the Cyber Security Team with incident resolution and operational tasks.
• Provide professional, customer-focused service throughout each ticket’s lifecycle.

Benefits

• Hours: 5-hour shifts on a rotating schedule: 8:00 am–4:30 pm, 9:00 am–5:30 pm, 9:30 am–6:00 pm
• Holidays: 20 days plus bank holidays, increasing to 25 with service.
• Gym membership, Cycle to Work scheme, Vitality benefits.
• Quarterly events, monthly games nights and more
• Development: Fully funded certifications and exams relevant to the role.

Essential Requirements

• Minimum 1 year in a Tier 1 Cyber Security SOC Support Analyst role
• Familiarity with Microsoft Defender XDR, Microsoft Sentinel SIEM, and Defender suite
• MSP experience preferred.
• Understanding of Microsoft 365 Cloud Technologies from a security perspective.
• MUST have the SC-200 (Security Operations Analyst Associate)
• MUST have the SC-900 (Security Compliance and Identity Fundamentals)
• MUST have British Citizenship. ILR or Settlement Status

To be considered

Please apply by clicking online or emailing me directly at [email protected]. For further information please call me on 020 3763 3888. By applying for this role, you give express consent for us to process andamp; submit your application to our client in conjunction with this vacancy only.