Job Type



United Kingdom


Per annum
Skill Level

Key Skills

  • Azure
  • Microsoft Server
  • MS365
  • Service Desk
  • Troubleshooting
Job Posted: May 9, 2024
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2nd Line Service Desk Engineer

  • Permanent
  • Leeds
  • £30000 - £35000 per annum GBP / Year


2nd Line Service Desk Engineer

Opportunity for a 2nd Line Service Desk Engineer to join the UK’s leading cloud technology managed service provider based near Leeds.

Salary between £30,000 and £35,000 depending on experience plus benefits.

Who we are:

We are the UK’s leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We’re looking for a driven individual who shares the same values for growth and development as us.


  • Hybrid working model.
  • 25 days holiday plus bank holidays and the option to purchase more.
  • Medical Insurance
  • Continued development support.

What will you be doing?

You will be responsible for escalated tickets supporting the broader team in a timely manner. You will manage our clients technical queries and use the tools available to keep track of all queries to prioritise effectively.

Essential Skills:

  • Previous experience working within a fast paced MSP.
  • Broad knowledge of IT systems.
  • Vast experience with the Microsoft Stack.
  • Microsoft server experience.


Please either apply by clicking online or emailing me directly [email protected]. For further information please call me on 07719 051887. By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

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