Job Type



United Kingdom


Per annum
Skill Level

Key Skills

  • Aruba Experience
  • Network Management
  • Server Configuration
  • Troubleshooting
  • VOIP Experience
Job Posted: May 29, 2024
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3rd Line Support Engineer

  • Permanent
  • Hartlepool
  • £30000 - £40000 per annum + Additional benefits GBP / Year


3rd Line Support Engineer

  • Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool.
  • Salary between £30,000-£40,000 depending on experience plus benefits.
  • Apply online or contact Nathan Finlay via [email protected] / 07719051887

Who we are:
We provide technical solutions across various sectors for SME’s within the UK and Europe. We’re currently going through an expansion period so we’re looking for a driven individual to join our team in Hartlepool.


  • 28 days annual leave inclusive of bank holidays.
  • Medical insurance
  • Employee discounts
  • Company events

What will you be doing?
As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class support to our client base. You will be responsible for resolving issues and providing advice on environments via phone or face to face site visits. You will transfer your technical knowledge into reliable solutions for the user.

Essential Skills:

  • A track record of proving 3rd line support to a high standard.
  • High level understanding of Networking, including switches configurations, Aruba, firewalls and security.
  • Excellent communication skills to transfer technical jargon into real world solutions for clients.
  • Experienced with MS365 and server integrations, configurations and maintenance.
  • Experience with VOIP.
  • Driving license and access to a vehicle is required.

Please either apply by clicking online or emailing me directly [email protected]. For further information please call me on 07719 051887. By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills:
Network management / VOIP experience / Troubleshooting / Server Configuration / Aruba Experience

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