Job Type



United Kingdom


Per annum
Skill Level

Key Skills

  • 2nd Line Engineer
  • Collaboration tooling
  • Executive Support
  • IT support
  • Mac
  • PC
  • Stakeholder Management
  • VIP
  • Windows10
Job Posted: May 14, 2024
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IT Support Engineer

  • Permanent
  • Stoke-on-Trent
  • £30000 - £34000 per annum + + bonus GBP / Year


IT Support Specialist

We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry.

  • Salary up to £34,000 + benefits
  • Stoke office, full onsite requirement with mixture of shifts
  • IT Support, VIP, Windows10, PC, Mac, Collaboration Tooling, Stakeholder Management


  • As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals
  • You will be diagnosing and finding solutions for all hardware and software issues
  • You will be providing an on -call service
  • You will be adhering to published processes and procedures whilst investigating changes
  • You will be maintaining asset inventory ensure accuracy at all times

You will need for this role:

  • Demonstrable experience supporting a VIP or executive user base.
  • Strong stakeholder management and communication skills.
  • Experience with hardware and software support on PC, Mac, iOS and Android devices.
  • Experience in the support and implementation of anti-virus and security products.
  • Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies

IT Support Specialist Benefits:

  • Excellent company bonus structure based on personal performance
  • Company pension scheme
  • 25 days holiday + bank holidays + birthday off
  • Life assurance
  • Development and training opportunities for career progression
  • Eye care + free gym membership
  • Company events and lunches

What happens next?

Please either apply by clicking online or emailing me directly [email protected] or for further information please call me on 0117 332 0516 / 07889 589648. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction to this vacancy only.

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