Job Type



United Kingdom


Per annum
Skill Level

Key Skills

  • Active Directory
  • IT support
  • Office 365
  • Server Support
  • Team Lead
  • Technical Support
Job Posted: May 30, 2024
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Senior IT Support Engineer

  • Permanent
  • Swansea
  • £30000 - £35000 per annum + Additional benefits GBP / Year


Senior IT Support Engineer

  • Senior IT Support Engineer – Swansea – Up to £35,000 + Benefits
  • 4 day week, every other week!
  • A chance to join one of the leading MSP’s in South Wales.
  • Benefits including enhanced pension, private healthcare, on-site parking, training and progression + more.

About the Client:
Our client is an established provider of managed IT Support with a large, growing, and diverse client base across the South Wales region. They invest heavily in their people and can offer strong opportunities for career development and progression. They also offer excellent work life balance, with Engineers enjoying 56 days off per year, plus weekends!


  • Progression opportunities
  • Private healthcare
  • Enhanced Pension
  • On-site parking
  • 56 days off per year
  • Social events

The Senior IT Support Engineer Role:
Working as part of, and leading a team of Engineers, you will be a key point of escalation for IT and Server issues raised from the L1 Engineers. Your leadership will play a pivotal part to ensure that Engineers are effectively prioritising and handling support issues raised from the First Line, and efficiently escalating issues when necessary.

Senior IT Support Engineer Essential Skills:

  • Previous experience of leading a team of IT Support Engineers.
  • Previous experience providing 2nd Line IT Support.
  • Previous experience of working within an MSP.
  • Strong knowledge within Office 365.
  • Strong knowledge of Server support.

To be considered:
Please either apply by clicking online or emailing me directly [email protected]. For further information please call me on 07719 051 879. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills:
IT Support / Technical Support / Active Directory / Office 365 / Server Support / Team Lead

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