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SUPPORT TECHNICIAN OPPORTUNITY WITH A LEADING IT SERVICES BRAND IN LEEDS – HYBRID WORKING
- 1st / 2nd Line Support Technician – Leeds – Hybrid
- Up to £28,000 DOE + benefits
- 31 days holiday (inc BH) + your birthday off
- Occasional travel to client site – must have a full UK driving licence
- 8am-5pm or 9am-6pm shifts
ABOUT OUR CLIENT
Our client is an IT Managed Service provider based in the vibrant city of Leeds. They are passionate about two things, great customer service and technology, and are keen to onboard people who share these passions at an exciting period of growth. You’ll be joining a friendly team, in a hybrid role based predominantly in their Leeds HQ, with occasional travel to client site.
THE SUPPORT TECHNICIAN ROLE
You will provide 1st to 2nd line support to our client’s customer base, supporting their team of Senior Support Technicians. Your role will involve maintaining the technical tickets, adhering to SLA agreements, providing telephone support and proactively monitoring customer environments.
KEY SKILLS /
2+ years’ experience with…
- Office365 – Windows 10+11
- Infrastructure (HP / Dell . Supermicro Servers)
- Networking (VLANs, routing, NAT, ACL, Firewalls)
- VOIP and Connectivity
- Must have a full UK driving license with business insurance
TO BE CONSIDERED:
Please either apply by clicking online or emailing [email protected]. For further information please contact via 07880 358 143 / 01244 567 925. By applying for this role, you give express consent for us to process andamp; submit (subject to required skills) your application to our client in conjunction with this vacancy only.